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Privacy policies

Last updated: 17/09/2021

Collection of personal data

The personal data collected on this Site are as follows:
Account opening: When creating the user's account, his name, first name, email address.
Connection: When the user connects to the site, it records, in particular, his connection, use and location data.
Profile: The use of the services provided on the Site makes it possible to enter a profile, which may include an address and a telephone number.
Cookies: Cookies are used as part of the use of the Site. The user has the option of deactivating cookies from their browser settings.

Use of personal data

The personal data collected from users is intended to provide the services of the Site, to improve them and to maintain a secure environment. More specifically, the uses are as follows:

  • access and use of the Site by the user;
  • management of the operation and optimization of the Site;
  • verification, identification and authentication of data transmitted by the user;
  • implementation of user assistance;
  • personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
  • prevention and detection of fraud, malware (malicious software) and management of security incidents;
  • management of any disputes with users;
  • sending commercial and advertising information, based on user preferences.

Sharing personal data with third parties

All the data that can be recorded by Tourcrib is not disseminated with the exception of:

  • the transmission of these to the Professional;
  • legal injunctions; 
  • to follow up on complaints made against the Platform and to comply with administrative and legal procedures. 
  • merger, acquisition and disposal of assets.
  • if required by law, the Site may transmit data to respond to claims made against the Site and comply with administrative and legal procedures;
  • if the Site is involved in a merger, acquisition, transfer of assets or bankruptcy proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party.

Transfer of personal data

Due to the organization of the company responsible for the Site, which connects travelers with local structures all over the world, the user authorizes the Site to transfer, store and process their information in countries other than Europe. The laws in force in these countries may differ from the laws applicable in the user's place of residence, within the European Union. By using the Site, the user consents to the transfer of his personal data to a country. 

Security and confidentiality

The Site implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Site cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of user rights

In application of the regulations applicable to personal data, users have the following rights:

  • they can update or delete data concerning them by logging into their account and configuring the parameters of this account;
  • they can delete their account by writing to the following address: Tourcrib25 avenue Klebert Catherine 97233 Schoelcher or to the address hello@Tourcrib.com. It should be noted that information shared with other users, such as publications on forums, may remain visible to the public on the Site, even after their account has been deleted;
  • they can exercise their right of access, to know their personal data, by writing to the following address : TOURCRIB, 25 avenue Klebert Catherine 97233 Schoelcher  
  • or at hello@Tourcrib.com
  • if the personal data held by the Site are inaccurate, they can request the updating of the information, by writing to the following address: TOURCRIB, 25 avenue Klebert Catherine 97233 Schoelcher or to the address hello@Tourcrib.com.
  • users can request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the following address: TOURCRIB, 25 avenue Klebert Catherine 97233 Schoelcher or at hello@Tourcrib.com .

Evolution of this clause

The Site reserves the right to make any modification to this clause relating to the protection of personal data at any time. If a modification is made to this personal data protection clause, the Site undertakes to publish the new version on its site. If the user does not agree with the terms of the new wording of the personal data protection clause, he has the option of deleting his account.